Information we collect
When you create an account or place an order, we collect details such as your name, email address, phone number, shipping address, and order customisation data.
How your information is used
Your information is used to process and fulfil orders, communicate delivery updates, provide customer support, and manage your account preferences. Marketing and reminder emails are only sent where you have opted in.
Data retention and security
Order and account records are retained to support fulfilment, aftercare, and legal obligations. Reasonable technical and operational measures are used to protect your data.
Your choices
You can update account details and marketing preferences in your account dashboard. For privacy requests, contact support using the details shown in the site footer.